Frequently-Asked Questions

VISA Cards

• View DetailsWhat is the withdrawal limit for a Credit Card transaction?

  Members may withdraw up to the credit limit at any time.

• View DetailsI need a new VISA card right away. Is there a way I can get one?

  Yes. Most of our branches can issue you a new VISA card onsite.

• View DetailsWhy does my new card have a different number than my previous card?

  As an added security measure against potential fraud, your USU Credit Union account number is no longer embedded in your VISA card number.

• View DetailsWhy does my new card not have my account number in it?

  As an added security measure against potential fraud, your USU Credit Union account number is no longer embedded in your VISA card number.

• View DetailsDoes the call center take payments over the phone with a credit/debit card?

  Unfortunately the call center cannot take payments over the phone by a check or credit/debit card.

• View DetailsHow do I activate my card?

  Please call 435-753-4080 or 800-411-6390

• View DetailsWhat is a Visa International Assessment Fee?

  If you travel outside the country and use your Visa card, Visa will charge a fee to use the card.

• View DetailsWhat is the annual VISA Card fee?

• View DetailsWhat is the late fee payment on a VISA card?

• View DetailsWhat is the fee for mobile deposit?

• View DetailsWhat is the fee for direct deposit/payroll deduction?

• View DetailsWhat is a PINless debit transaction?