Frequently-Asked Questions : Online Branch

VISA Debit and Credit Cards

• View DetailsI don't have a Goldenwest Visa® card (or even an account for that matter). Can I design my card and apply online at the same time?

• View DetailsHow much does it cost to personalize my card?

• View DetailsHow long will it take to receive my new card?

• View DetailsWhy am I getting an error message saying that my Visa cards do not qualify to be personalized?

• View DetailsWill my new card have the same account number, expiration date, and PIN?

• View DetailsWill my account number, expiration date and PIN change each time I change my design?

• View DetailsWhat happens if my card design is rejected?

• View DetailsHow often can I change my personalized card design?

• View DetailsCan I have one design for my Visa Debit Card and another for my Platinum?

• View DetailsCan the joint owner of my account have a different card design?

• View DetailsMy card looks and feels different, will merchants accept it?

• View DetailsHow secure is the design website?

• View DetailsViewing the minimum payment on your credit card

• View DetailsMaking a payment on your credit card

• View DetailsViewing what rewards are available on your VISA Card with Extra Awards